About Product
About Product
Hexus Go 12ml Vape Kit — Less Refills. More Freedom.
A breakthrough in pod vaping: the first refillable 12ml vape pod kit in the UK. A unique 2ml + 10ml refillable system delivers extended vaping with fewer interruptions — all while staying fully TPD compliant.
The perfect alternative to disposables and traditional refillable kits, with a smooth MTL draw, dual power modes and a clear LCD display.
2ml tank + 10ml refill reservoir.
USB-C fast charging.
Normal & Turbo at a double-click.
Deeper flavour, denser clouds.
Battery & mode at a glance.
Inhale-activated MTL vaping.
12ml of Uninterrupted Vaping
Forget constant top-ups. The Hexus Go uses a smart dual-chamber system — a 2ml active tank paired with a 10ml refill reservoir — giving you 12ml of e-liquid while remaining fully TPD compliant. Depending on your usage, a full fill can last all day or longer, drastically reducing the need to refill.
Dual Power Modes & Dual Mesh
Customise your vape with two output settings: Normal Mode (16W) for a smooth, efficient draw, or Turbo Mode (20W) for a more intense hit — just double-click the button to switch. The built-in 0.6Ω dual mesh coil heats quickly and evenly for deeper flavour and denser clouds.
Refillable, Rechargeable & Sustainable
Ditch disposables and switch to a cleaner, more sustainable system. The Hexus Go is built to be refilled and recharged — saving you money and cutting waste. It works perfectly with both Hexus nic salts and 50/50 freebase e-liquids, and a clear LCD display shows your battery level and power mode in real time.
Hexus Go Specifications
| Total Capacity | 12ml (2ml tank + 10ml reservoir) |
| Battery | 1000mAh (built-in) |
| Power Modes | 16W (Normal) / 20W (Turbo) |
| Coil | 0.6Ω built-in dual mesh |
| Activation | Inhale-activated |
| Display | LCD power display |
| Charging | USB-C fast charging |
| Vaping Style | MTL (Mouth To Lung) |
| E-Liquid | Nic salts & 50/50 freebase |
What's in the Box?
- 1 × Hexus Go Device
- 1 × Refillable 12ml Pod (2ml + 10ml configuration)
- 1 × User Manual
How to Use Your Hexus Go
- Power on: press and hold the button underneath the device until the screen activates.
- Fill the pod with your chosen e-liquid (2ml tank + 10ml reservoir).
- Wait 5 minutes after filling so the coil fully saturates and you avoid a dry hit.
- Double-click the button to switch between Normal (16W) and Turbo (20W) mode.
- Inhale to vape — it's fully draw-activated.
Frequently Asked Questions
Is the 12ml capacity legal in the UK?
Yes. The Hexus Go separates the e-liquid into a 2ml active pod and a 10ml internal refill reservoir, ensuring full compliance with UK TPD regulations.
How do I switch between power modes?
Double-click the button on the bottom of the device to switch to Turbo Mode (20W). Repeat to return to Normal Mode (16W).
What e-liquids can I use?
The Hexus Go works with both nicotine salts and 50/50 freebase e-liquids, giving you full flexibility.
Do I need to let it sit after filling?
Yes — always wait around 5 minutes after filling so the coil is fully saturated and you avoid dry hits.
How long will a full 12ml fill last?
Depending on usage, a full 12ml fill can last all day or longer, drastically reducing the need for constant top-ups.
Where can I get replacement pods?
Grab genuine Hexus Go replacement pods (0.6Ω dual mesh, 2ml + 10ml) to keep your kit performing at its best.
Complete Your Kit
Stock up on Hexus Go replacement pods and pair with Hexus nic salts or any nic salt e-liquid.
Want extras included? Check out the Hexus Go Bundle with a spare pod and three nic salts.
Delivery Information
Delivery Information
Find everything you need to know about our delivery options, dispatch times, tracking, delayed parcels and what to do if your order has not arrived as expected.
Royal Mail 48 Hour Tracked
Estimated delivery: 2–3 Working Days
Orders placed Monday to Friday before 1pm are usually dispatched the same working day and should arrive within 2–3 working days.
£2.99
FREE on orders £40.00 and up
Royal Mail 24 Hour Tracked
Estimated delivery: 1–2 Working Days
Orders placed Monday to Friday before 1pm are usually dispatched the same working day and should arrive within 1–2 working days.
£4.99
Our dispatch cut-off time is 1pm Monday to Friday.
Orders placed after 1pm will usually be dispatched on the next working day.
We do not dispatch orders on weekends or public holidays.
Orders placed before 1pm are usually dispatched the same day, but this is not guaranteed and may carry over to the next working day during busy periods.
Weekend Delivery
Although we do not dispatch on weekends, orders dispatched on a Friday may still be delivered on a Saturday or Sunday depending on the delivery service selected. For example, an order placed before 1pm on Friday using Royal Mail 24 Hour Tracked may arrive on Saturday, while an order placed before 1pm on Friday using Royal Mail 48 Hour Tracked may arrive on Sunday.
Delivery Coverage
We use Royal Mail and deliver to valid postcode areas serviced by Royal Mail. If your address is accepted at checkout, we are able to deliver to that location using the available Royal Mail services shown.
Tracking Your Order
Both Royal Mail 24 Hour Tracked and Royal Mail 48 Hour Tracked include tracking.
Once your order has been dispatched from our warehouse, tracking is usually added to your order automatically.
You can track your parcel by clicking the tracking link in your dispatch email or by viewing your order within your account on our website.
Delayed Orders
Delivery times are estimates only and can occasionally be affected by high parcel volumes, weather, public holidays, or delays within Royal Mail’s network.
We recommend waiting:
- 2 working days before contacting us for a Royal Mail 24 Hour Tracked order
- 3 working days before contacting us for a Royal Mail 48 Hour Tracked order
If your parcel still has not arrived after this time, please contact our support team with your order number.
Marked as Delivered but Not Received
If your parcel is marked as delivered but you cannot find it, please first:
- Check with neighbours or other household members
- Check any safe places around your property
- Check that the delivery address entered on your order is correct
If you still cannot locate the parcel after completing these checks, please contact us with your order number and we will investigate further.
Lost Parcels
A parcel is classed as lost if there has been no delivery 7 days after the due date for both Royal Mail 24 Hour Tracked and Royal Mail 48 Hour Tracked.
If your parcel has passed this timeframe, please contact us with your order number and we will review the tracking and investigate the issue.
Incorrect Delivery Address
Please make sure your delivery address is entered correctly when placing your order.
If a customer enters an incorrect delivery address and the parcel is returned to us, we will refund the cost of the products only. The original postage cost will not be refunded.
Missed Delivery or Not Collected
If Royal Mail attempts delivery and the parcel is not collected or rearranged by the customer, it may be returned to us.
If this happens, we will refund the cost of the products only. The original delivery charge will not be refunded.
Refused Delivery
If a parcel is refused by the customer and is returned to us, any refund will be processed once the parcel has been received back and checked by our team.
In these cases, we will refund the cost of the products only. The original delivery charge will not be refunded.
Out of Stock Items
If an item from your order is unavailable after your order has been placed, the cost of the missing item will be refunded back to your original payment method.
Need Help?
If you need help with your delivery, please contact our support team.
Email: Support@theecig.co.uk
Support Hours: Monday to Friday, 9:30am – 4:00pm
