About Product
About Product
Hexus Go 12ml Pod Kit Bundle
Everything You Need. Zero Compromises. One Powerful Kit.
The Hexus Go 12ml Pod Kit Bundle is the ultimate all-in-one solution for premium, long-lasting, and sustainable vaping. Combining the Hexus Go 12ml Refillable Vape Kit with a spare 12ml pod and three 10ml Nic Salt e-liquids, this bundle delivers convenience, performance, and serious value — perfect for switching from disposables or upgrading your setup.
With dual power modes, mesh coil technology, and a smart LCD display, the Hexus Go offers a smooth, flavour-packed Mouth To Lung (MTL) experience, while reducing waste and saving money with refillable design.
What’s Included
- 1 x Hexus Go 12ml Refillable Vape Kit
- 1 x Replacement 12ml Pod (2ml + 10ml Refill Reservoir)
- 3 x 10ml Nic Salt E-Liquids (10mg or 20mg strength)
Key Features
- 1000mAh Built-In Battery – All-day power
- Dual Power Modes – 16W (Normal) or 20W (Turbo) for tailored vaping
- 0.6Ω Dual Mesh Coil – For bold flavour and smooth hits
- Inhale Activated – Simple, button-free draw
- LCD Display – Shows battery level & power mode
- USB-C Fast Charging – Quick, reliable recharges
- Refillable 12ml Pod – Combines a 2ml chamber with 10ml top-up tank
Why Choose the Hexus Go Bundle?
- Ready to Vape: Includes device, spare pod, and 3 e-liquids
- Extra Pod = Extra Convenience: Keep a backup or swap flavours
- Includes Nic Salts: Choose 10mg or 20mg for a satisfying hit
- Save More, Waste Less: A smarter alternative to disposables
- Compact & Sleek: Premium feel and fits easily in your pocket
Frequently Asked Questions (FAQs)
Is the 12ml pod capacity legal in the UK?
Yes — the pod uses a 2ml active chamber with a 10ml refill reservoir, making it fully TPD compliant.
What nicotine strengths are available?
The bundle includes three 10ml bottles of Nic Salt in your choice of 10mg or 20mg strength.
How do I switch power modes?
Double-click the button on the bottom of the device to switch between Normal Mode (16W) and Turbo Mode (20W).
Do I need to wait after filling the pod?
Yes. After filling, let the pod sit for at least 5 minutes to ensure the coil fully saturates and avoid dry hits.
How long does a full 12ml pod last?
Most users report the pod lasts a full day or more, depending on usage habits.
Can I use other e-liquids?
Yes. The device is compatible with both nicotine salt and freebase 50/50 e-liquids.
Why is a spare pod included?
Having an extra pod means you can rotate flavours, replace a worn coil, or avoid downtime if your main pod runs out.
Is the Hexus Go Bundle beginner-friendly?
Absolutely. It’s inhale activated, comes with pre-filled nic salts, and requires minimal setup — making it perfect for beginners or anyone switching from disposables.
Experience the Hexus Go Difference
If you’re ready to ditch wasteful disposables and enjoy bigger savings, better flavour, and longer use, the Hexus Go 12ml Pod Kit Bundle has everything you need to get started — all in one powerful kit.
Delivery Information
Delivery Information
Find everything you need to know about our delivery options, dispatch times, tracking, delayed parcels and what to do if your order has not arrived as expected.
Royal Mail 48 Hour Tracked
Estimated delivery: 2–3 Working Days
Orders placed Monday to Friday before 1pm are usually dispatched the same working day and should arrive within 2–3 working days.
£2.99
FREE on orders £40.00 and up
Royal Mail 24 Hour Tracked
Estimated delivery: 1–2 Working Days
Orders placed Monday to Friday before 1pm are usually dispatched the same working day and should arrive within 1–2 working days.
£4.99
FREE on orders £60.00 and up
Our dispatch cut-off time is 1pm Monday to Friday.
Orders placed after 1pm will usually be dispatched on the next working day.
We do not dispatch orders on weekends or public holidays.
Orders placed before 1pm are usually dispatched the same day, but this is not guaranteed and may carry over to the next working day during busy periods.
Weekend Delivery
Although we do not dispatch on weekends, orders dispatched on a Friday may still be delivered on a Saturday or Sunday depending on the delivery service selected. For example, an order placed before 1pm on Friday using Royal Mail 24 Hour Tracked may arrive on Saturday, while an order placed before 1pm on Friday using Royal Mail 48 Hour Tracked may arrive on Sunday.
Delivery Coverage
We use Royal Mail and deliver to valid postcode areas serviced by Royal Mail. If your address is accepted at checkout, we are able to deliver to that location using the available Royal Mail services shown.
Tracking Your Order
Both Royal Mail 24 Hour Tracked and Royal Mail 48 Hour Tracked include tracking.
Once your order has been dispatched from our warehouse, tracking is usually added to your order automatically.
You can track your parcel by clicking the tracking link in your dispatch email or by viewing your order within your account on our website.
Delayed Orders
Delivery times are estimates only and can occasionally be affected by high parcel volumes, weather, public holidays, or delays within Royal Mail’s network.
We recommend waiting:
- 2 working days before contacting us for a Royal Mail 24 Hour Tracked order
- 3 working days before contacting us for a Royal Mail 48 Hour Tracked order
If your parcel still has not arrived after this time, please contact our support team with your order number.
Marked as Delivered but Not Received
If your parcel is marked as delivered but you cannot find it, please first:
- Check with neighbours or other household members
- Check any safe places around your property
- Check that the delivery address entered on your order is correct
If you still cannot locate the parcel after completing these checks, please contact us with your order number and we will investigate further.
Lost Parcels
A parcel is classed as lost if there has been no delivery 7 days after the due date for both Royal Mail 24 Hour Tracked and Royal Mail 48 Hour Tracked.
If your parcel has passed this timeframe, please contact us with your order number and we will review the tracking and investigate the issue.
Incorrect Delivery Address
Please make sure your delivery address is entered correctly when placing your order.
If a customer enters an incorrect delivery address and the parcel is returned to us, we will refund the cost of the products only. The original postage cost will not be refunded.
Missed Delivery or Not Collected
If Royal Mail attempts delivery and the parcel is not collected or rearranged by the customer, it may be returned to us.
If this happens, we will refund the cost of the products only. The original delivery charge will not be refunded.
Refused Delivery
If a parcel is refused by the customer and is returned to us, any refund will be processed once the parcel has been received back and checked by our team.
In these cases, we will refund the cost of the products only. The original delivery charge will not be refunded.
Out of Stock Items
If an item from your order is unavailable after your order has been placed, the cost of the missing item will be refunded back to your original payment method.
Need Help?
If you need help with your delivery, please contact our support team.
Email: Support@theecig.co.uk
Support Hours: Monday to Friday, 9:30am – 4:00pm
