Battery Safety
Vape batteries and battery-powered devices should always be used, charged, stored and disposed of safely. Please read the guidance below to help reduce the risk of damage, overheating, fire or injury.
Always follow the manufacturer's instructions for your specific device.
Stop using your vape immediately if the battery, cable, charging port or device becomes damaged, unusually hot, swollen or starts making unusual noises.
General Battery Safety
Like any battery-powered product, vapes can become dangerous if they are used incorrectly or if the battery is damaged.
To reduce risk, always buy genuine products from reputable retailers and avoid counterfeit, damaged or poor-quality devices, batteries and charging accessories.
Charging Your Vape Safely
Always use the charging cable, charger or charging setup recommended for your specific device.
- Use the correct charger for your vape
- Do not leave your vape charging unattended
- Do not leave your vape charging overnight
- Disconnect the device once charging is complete
- Stop charging immediately if the device becomes excessively hot
Using the wrong charger or leaving a vape charging unsupervised is one of the most common causes of battery incidents.
Do Not Use a Damaged Battery or Device
Never continue using a vape if the battery or device is damaged.
Stop using the product if you notice:
- Tearing or damage to battery wraps
- Cracks or damage to the device body
- Damage to the charging port
- Swelling, leaking or corrosion
- Unusual heat, smell, noise or hissing
Damaged batteries and devices should be replaced and disposed of safely.
Storage and Everyday Handling
Vape batteries should be handled with care at all times.
- Do not carry loose batteries in your pocket or bag
- Keep batteries away from coins, keys and other metal objects
- Store your device in a cool, dry place
- Keep away from direct sunlight and extreme temperatures
- Do not leave devices in a hot car or near heaters
- Lock or switch off the device when not in use, if your device has that function
Short-circuiting, overheating and accidental firing can happen if batteries are stored carelessly.
Keep Away from Children and Pets
Always keep vapes, batteries, chargers and e-liquids out of the reach of children and pets.
Nicotine products can be harmful if swallowed, and batteries and small parts can also present a serious hazard.
Disposal and Recycling
Vape batteries and vape devices should not be thrown into normal household waste.
Used batteries and disposable or battery-containing vape products should be taken to an appropriate recycling point or vape recycling collection where available.
Incorrect disposal can create a fire risk and may damage the environment.
What Should I Do If Something Seems Wrong?
If your vape becomes unusually hot, starts making unusual sounds, smells strange, leaks from the battery area, or appears swollen or damaged:
- Stop using it immediately
- Disconnect it from any charger
- Move it away from flammable materials if safe to do so
- Do not continue charging or using it
- Arrange safe disposal or replacement
If there is a fire risk or immediate danger, prioritise your safety and follow emergency guidance.
Further Guidance
For additional battery safety advice, you can also refer to official UK guidance on vape and e-cigarette safety.
Always read any instructions supplied with your device and only use products as intended by the manufacturer.
Need Help?
If you have a battery safety concern about a product purchased from us, please contact our support team.
Email: Support@theecig.co.uk
Support Hours: Monday to Friday, 9:30am – 4:00pm
