Dispatch & Delivery Service Updates Below
Royal Mail are advising some customers that their packages have not been shipped yet and are referring them back to ourselves.
The E-Cig Store would like to reassure all customers that their orders are being dispatched as usual with no additional delays. Any delays with your delivery is sadly down to Royal mail having backlog from Easter bank holiday and staff shortages due to the current covid 19 situation.
We apologise on behalf of Royal Mail for any additional postage delays caused.
Royal Mail have confirmed that "Customers can expect delays to normal services, on a country by country basis and updates will be posted as soon as they become available" for more information click here
Royal Mail aim to deliver these orders the next working day including Saturdays - Click Here For More Information
All of our orders provide on-line delivery confirmation. We do not offer a door to door tracking service with the above postal services, these would be the equivalent of £12.00-£15.00 for each order.