Delivery Information

Dispatch & Delivery Service Updates Below

Royal Mail (currently big delays nationally and internationally)

Royal Mail are advising some customers that their packages have not been shipped yet and are referring them back to ourselves.
The E-Cig Store would like to reassure all customers that their orders are being dispatched as usual with no additional delays. Any delays with your delivery is sadly down to Royal mail having backlog from Easter bank holiday and staff shortages due to the current covid 19 situation.
We apologise on behalf of Royal Mail for any additional postage delays caused. 

Royal Mail have confirmed that "Customers can expect delays to normal services, on a country by country basis and updates will be posted as soon as they become available" for more information click here

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FREE UK DELIVERY ON ORDER £20+
These orders will be dispatched using Royal Mail Signed For 2nd Class.
Royal Mail aim to deliver these orders in 3-4 working days, including Saturdays - Click Here For More Information
 
ROYAL MAIL SIGNED FOR 1ST CLASS

Royal Mail aim to deliver these orders the next working day including Saturdays - Click Here For More Information

£3.99

 

 All of our orders provide on-line delivery confirmation. We do not offer a door to door tracking service with the above postal services, these would be the equivalent of £12.00-£15.00 for each order.

 

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International Shipping
Orders placed before 3pm Monday to Friday will be processed within 1-2 days. Orders placed after 6pm will be processed within 1-3 days. Orders placed on Friday after 3pm will be processed within 1-3 working days.
Tracked and Signed for - up to 500g £15.
Tracked and Signed for - up to 1kg £20

Depending on the destination country delivery could take up to 3-7 days.